Privacy policy

The controller of personal data processed in connection with the tetration.eu website is TTN, s.r.o., registered at Sadová 2719/3A, 905 01 Senica, Slovakia, Company ID 52 330 443. Registered in the Commercial Register of the District Court Trnava, Section: Sro, Insert No. 44230/T.

For any matters concerning personal data protection, contact us at privacy@ttn.sk or in writing at our registered address. We watch that mailbox separately from ordinary mail so that a request does not get lost in day-to-day traffic.

Visiting the website produces a standard web server log entry – in particular the IP address, the date and time of the request, the address of the page requested and the information your browser sends about itself.

If you write to us at office@ttn.sk, we process the content of your message and the contact details you give in it.

If you book a meeting through the site, we process the data you enter into the booking calendar – typically your name, e-mail address and the slot you choose.

Your language choice, your light or dark theme choice and your cookie decision stay in your browser (localStorage). They never reach us and they are not personal data.

We process technical server logs on the basis of our legitimate interest in running a secure and reliable website – Article 6(1)(f) GDPR. The legitimate interest is protecting the site against abuse and being able to trace the cause of an outage; we weighed it against your rights and it prevails because these are ordinary operational records that we do not link to your identity and do not use to follow an individual's behaviour.

We process e-mail correspondence on the basis of our legitimate interest in answering the question you asked us; where it leads towards working together, for the purposes of pre-contractual negotiations – Article 6(1)(f) and (b) GDPR.

We process a meeting booking in order to prepare and hold the agreed meeting, that is, as a step taken prior to entering into a contract – Article 6(1)(b) GDPR.

Where a specific obligation is imposed on us by law, we process data in order to comply with it – Article 6(1)(c) GDPR.

We measure website traffic with Google Analytics 4 – but only with your consent. Until you click “Accept” in the cookie bar, the measurement script does not load at all and not a single request leaves for Google's servers; the site works fully without consent and declining limits nothing. You can change your decision at any time via the “Cookie settings” button in the footer – after withdrawal the script will not load on your next visit.

At the infrastructure level we also use the cookieless Cloudflare Web Analytics – it uses no cookies, stores nothing in your browser and does not track individuals across websites.

Fonts are not fetched from anyone else's server – they are stored here. Your language choice, theme choice and cookie decision stay in your browser (localStorage) and never reach us.

The booking calendar is operated for us by Pipedrive. The booking link takes you to its page; to that link we attach only a marker of the language version and the place on the site you clicked from, so that we know which part of the site leads to meetings.

The website's technical operation and hosting are provided by Cloudflare.

Both providers act as processors, are bound by a data processing agreement and may handle the data only on our instructions. We pass personal data from this website to no other recipient and we do not sell it. We will provide it to public authorities only where the law requires us to.

We choose providers so that data is processed within the European Union or the European Economic Area. Should a transfer outside the EEA nevertheless occur with any of them – for example because they use infrastructure outside the EEA – it will take place only under one of the mechanisms the GDPR permits for that purpose: a European Commission adequacy decision or standard contractual clauses.

Which mechanism applies to a given provider follows from that provider's public data-processing terms; we will gladly point you to them via privacy@ttn.sk.

We keep data only for as long as the purpose it arose for lasts. We state a specific period here only where it is backed by how the website actually works.

Technical server logs arise only on the infrastructure provider's side and rotate under its terms – we ourselves keep no server logs and build no database of visits.

We keep e-mail correspondence and booking data for at most 3 years from the last contact in the matter.

Where a period is imposed on us by law, we follow it even when it is longer. Once it expires, we delete the data.

We do not sell personal data from this website and we do not make it available for advertising. We do not build profiles from it, we do not track you across other websites and we do not show you targeted advertising.

We carry out no automated decision-making or profiling that would produce legal effects concerning you or similarly significantly affect you (Article 22 GDPR).

The website has no accounts and no registration, so we keep no records about visitors.

As a data subject you have the right under the GDPR to access your personal data (Article 15), to have it rectified (Article 16), erased (Article 17) or its processing restricted (Article 18), to data portability (Article 20), and to object to processing based on legitimate interest (Article 21).

Where processing rests on consent, you may withdraw it at any time. Withdrawal takes effect for the future and does not affect the lawfulness of processing before it (Article 7(3)).

Send your request to privacy@ttn.sk or in writing to our registered address. We will handle it within 30 days of receipt at the latest; in justified cases the period may be extended by a further two months, and we will tell you if it is. Exercising your rights is free of charge.

To handle a request we need to know which data it concerns. If we cannot link any data from this website to you, we will tell you so.

If you believe that our processing of your personal data breaches the GDPR, please come to us first – we would be glad to resolve the matter directly. Independently of that, you have the right to lodge a complaint with the supervisory authority.

Office for Personal Data Protection of the Slovak Republic, Galvaniho Business Centrum II, Galvaniho 7/B, 821 04 Bratislava, Slovak Republic. Website dataprotection.gov.sk, e-mail statny.dozor@pdp.gov.sk.

This document describes personal-data processing connected with the tetration.eu website. Personal data processed within the products themselves – WorkSys.Space, FacilityUp.Space, CitySys.Space, MaintenanceDesk and HelpDesk – is governed by a separate customer contract and a data processing agreement (DPA), not by this document.

In those relationships we generally act as a processor: we process data on the instructions of the customer, who is the controller. The legal documents of the product portals are published on the portals themselves.

Communication with the website is encrypted. Our information-security management is certified under ISO/IEC 27001:2022, certificate No. 2025312; access to data is limited to those who need it for their work, and access is logged.

Should a personal data breach nevertheless occur with a risk to your rights, we will notify the supervisory authority within 72 hours under Article 33 GDPR, and you as well where the risk is high.

We may update this policy from time to time – for example when the hosting provider changes or when the scope of what the site does changes. A change takes effect on the day the new version is published on this page, and the last-updated date is shown at the top of it.

If a change would mean processing that needs your consent, we will ask for it before that processing starts – not afterwards.